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Have a question about our products? Interested in wholesale or partnership? We'd love to hear from you. We typically respond within 24 hours.

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Business Hours
Mon-Fri: 9:00-18:00 (UTC+8)
Address
Room 301, Building 2, Yagang No.1, Pinghu Street, Longgang District, Shenzhen, 518111
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We'd Love to Hear From You

Whether you have a question about our products, need assistance with an order, or are interested in wholesale partnerships, our team is ready to help.

For the fastest response, please include your order number (if applicable) and a detailed description of your inquiry. We aim to respond to all inquiries within 24 business hours.

OpusCase premium phone case product photography

Frequently Asked Questions

What countries do you ship to?

We ship globally to over 50 countries via DHL and UPS. Standard shipping takes 7-14 business days. Express shipping (3-5 days) is available for most destinations.

What is your return policy?

We offer a 30-day return policy for unused items in original packaging. Simply contact us to initiate a return. Refunds are processed within 5-7 business days after receiving the returned item.

Do you offer a warranty?

Yes! All OpusCase products come with a 2-year manufacturer warranty covering defects in materials and craftsmanship. This doesn't cover normal wear and tear or damage from drops.

Do you offer wholesale or B2B pricing?

Yes, we offer wholesale pricing for orders of 50+ units. Please contact us with your business details and estimated order volume for a custom quote. We also offer custom branding options for large orders.